Shore Consulting is a Global IT Infrastructure Support & Managment company with
representatives and offices in USA and INDIA

msp

Infrastructure Management Services for SMBs »

Shore Consulting offers subscription-based remote managed services for SMB organizations

  • 24x7 proactive services
  • Monitoring & management tools without investment costs
  • Technical experts in multiple domains
  • Access to automated and real-time reports on the self-help customer portal
  • Best practices & ITIL-compliant service delivery processes

Customer sign-up process is simple, paperless and fast.

 Monitoring Management Services Monitoring Mgmt.
 Reporting Device Component Availability Status YES YES
 Reporting Threshold Violation for critical device parameters YES YES
 Real-time Alerting and Notification YES YES
 Summary Reporting YES YES
 Service Level Management via Service Desk   YES
 Incident Management   YES
 Change Management   YES
 Configuration Management   YES
 Problem Management   YES
 Performance Management   YES
 Patch Updates   YES
 Backup Management   YES
 Vulnerability Alerts   YES



SMB Services »